I DON'T REMEMBER MY MFA PASSWORD! HELP!
Send a ticket to email@example.com requesting your MFA password to be reset. It'll be reset in a giffy!
As an admin, certain actions in Motivosity will require a MFA password. You can create or change your MFA password in the Preferences page in the Setup tab.
One such function that requires your MFA password is adding a credit card or bank account into Motivosity. When you click on one of these functions, you will be prompted to enter your password. Once you enter your password correctly, you will see a timer at the top of the page(see screenshot below) that tells you how much time is left on your MFA token. Once the timer ends you will need to re-enter your MFA password before completing any function that requires the MFA password.
To change your MFA password you will need to type in your current MFA password before setting a new one. This password is very important, so make sure to remember it!