Submit a ticket My Tickets
Login  Sign up
Open navigation

Lost or Stolen ThanksMatters Card


Oh-no! Did you lose your ThanksMatters Card the last time you were out shopping? Or was your physical or virtual card stolen? No need to fear, we've got your back! 

Step 1: Pause your card

Step 2: Submit a ticket to be issued a new card

If your physical or virtual ThanksMatters card has been lost or stolen, please contact our amazing Motivosity Support Team by submitting a ticket here or by emailing us at

Clicking this link will take you to our support page where you can submit the ticket.

Please Note: When submitting a lost or stolen card, please indicate in the ticket that the card was lost or stolen.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.