The ThanksMatters Card allows your users to use redeem their Motivosity Bucks ANYWHERE that Visa is accepted. In order for your employees to be able to access the ThanksMatters card. If your company qualifies for the ThanksMatters Card Visa Program, you will need to follow the steps listed below in order to enroll. (Some of you may know this as a "Know Your Business" verification.)
In order to qualify for the ThanksMatters Card Visa Program the following must be true:
- Your company MUST have a Valid US address and you must be able to provide an Employer Identification Number (EIN), and the person representing the company will need to provide a Social Security Number (SSN), or a Tax Payer Identification Number (TIN).
- If you are a Publicly Traded Company, please get a hold of your Customer Success Representative (or email SuccessTeam@Motivosity.com if you're not sure who that is), they will help you see if you qualify and help you get set up.
- If you are a Private Company, your owner(s) with 25% or more ownership (or the owner of significant control if all owner(s) have less than 25% ownership) must have a US address and be able to provide their SSN.
What are the Terms of Service?
You will be able to see and read the Terms of Service as you go through the Verification Process, (See Step 7: Accept the Terms of Service) but for convenience you can also read them here:
- Stripe Issuing Accountholder Terms
- Issuing Bank Accountholder Terms: Spend Card
- Spend Card Apple Pay Terms and Conditions
- Commercial financing disclosure, California cardholder only, fee charged
- Commercial financing disclosure, California cardholder only, fee not charged
How to Enroll in the ThanksMatters Card Visa Program
Publicly Traded Companies
If you are a Publicly Traded Company, the steps for you to enroll are different than for a Private Company. Please contact your Customer Success Representative (or email SuccessTeam@Motivosity.com if you're not sure who that is) and they will help you get in touch with the best person to help you out.
For Private Companies you will follow these steps to enroll in the ThanksMatters Card Visa Program:
Step 1: Go to ThanksMatters Card Page in Motivosity
Click on Setup > ThanksMatters Card (in the Money Management section or the Getting Started Section if you're in Implementation)
Step 2: Click Complete Forms
From this page, click Complete Forms
Step 3: Who will Complete Verification?
This next step must be completed by someone with significant control and management of your business. Verification completion may require the collection of additional individual company ownership information.
Step 4: Fill in Business Info in Stripe
You (or the person you have selected in the step above) will be directed to fill in some information about your company
Once this information has been filled in, click "Continue"
Step 5: Fill In Your Info in Stripe
Continue to fill in information about YOU -- verifying that you are authorized to represent this company.
Once you have filled this in, click "Continue" ->
Step 6: Complete the ID Verification with Picture
You can choose to take a picture of your ID using your phone, or your webcam, or uploading a picture.
Note: Using your phone for this verification is incredibly slick! For what it's worth, we recommend this method... but of course any of the three options will do.
Step 7: Accept the Terms of Service
Here you will see the various Terms and Conditions that will apply for you participating in this program. You can click those links to read more, then click Accept.
Step 8: Review your information and Agree & Submit
Make sure everything looks good on this page! If there's an error, you'll see it here as well.
Step 9: Back to Motivosity to see that everything is good!
Once this has been done, you will be redirected to Motivosity and should see that you've completed these steps.