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Pause an Account


Forgot how to pause your account? Look no further!

Pausing Your Account

1. Head to your Motivosity homepage and click 'Setup'.

2. Once the Setup page loads, please scroll down.

3. If the account is running, please click the blue button to revert back to paused.

4. A modal will appear confirming that you'd like the account to be paused. 

Please Note: If the account is paused, all services will be stopped, only 'admin' users will be able to login, and all the giving amounts will be reset when you go live again.

5. Once you click 'OK' the account is paused!

If you are still having trouble pausing your account please reach out to our amazing Support Team and submit a ticket here.

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